Career

**Location:** Global / Hybrid | **Type:** Contract / Project-Based

Role Overview

We're looking for a Service Designer who acts like a strategic partner—an advisor, facilitator, and business builder. You will independently lead client-facing design initiatives, create and deliver custom workshops, and turn service challenges into scalable, future-ready solutions.

What You'll Do

  • Lead design engagements with clients across discovery, design, and delivery
  • Conduct user and stakeholder research directly with customers
  • Facilitate tailored workshops to drive co-creation and alignment
  • Build journey maps, personas, service blueprints, and opportunity maps
  • Collaborate with senior business leaders to shape outcomes and narratives
  • Deliver actionable design assets linked to KPIs and business value
  • Help generate revenue through excellence in consulting and delivery

Candidate Persona

  • Design Thinker Meets Business Builder
  • Client Whisperer
  • Outcome-Oriented
  • Workshop Architect
  • Independent Mindset

Evaluation Criteria

Skill/Attribute Weight What to Look For
Direct Client Engagement ★★★★★ Led high-stakes workshops, managed CXO conversations
Strategic Problem Solving ★★★★☆ Ability to connect service design to org-level outcomes
Facilitation Mastery ★★★★☆ Can design and lead custom workshops with clear impact
Portfolio Depth ★★★★☆ Examples of customer-centric service design, not agency fluff
Business Acumen ★★★★☆ Experience aligning design with KPIs, value streams, transformation goals

**Location:** Remote / Global | **Type:** Contract / Fractional / Project-Based

Role Overview

We’re hiring a Strategic Designer who can operate independently—owning the client conversation, designing high-value interventions, and driving real transformation.

What You'll Do

  • Engage CXOs and senior stakeholders in value-alignment conversations
  • Facilitate visioning and business model workshops across domains
  • Design strategic blueprints that link customer needs to enterprise value
  • Apply tools like system mapping, foresight, and scenario design
  • Craft compelling presentations that drive executive decision-making
  • Generate opportunities through strategic consulting excellence

Candidate Persona

  • Strategic Storyteller
  • Design-Led Advisor
  • Self-Starter
  • Facilitation Nerd
  • Growth Hacker

Evaluation Criteria

Skill/Attribute Weight What to Look For
Executive Engagement ★★★★★ Has led or co-led visioning/strategy sessions with CXOs
Strategic Foresight ★★★★☆ Uses systems thinking, trend analysis, scenario design
Workshop Creation & Delivery ★★★★☆ Designed custom workshops, not templated exercises
Design to Business Link ★★★★★ Shows measurable business impact from past strategic design work
Independent Consulting ★★★★★ Operates confidently without dependency on large teams
Communication & Storytelling ★★★★☆ Can pitch, present, and influence in both narrative and visual form

**Location:** Remote + Travel | **Type:** Independent / Project-Based

Role Overview

We’re seeking a trainer-facilitator hybrid who thrives in front of an audience—delivering customized, high-energy design workshops that transform organizations. You’ll own the full journey: design, delivery, refinement, and business growth.

What You'll Do

  • Design learning journeys and custom training experiences from scratch
  • Deliver live and virtual strategic design workshops with client teams
  • Translate complex topics into experiential, hands-on formats
  • Facilitate conversations that spark clarity, alignment, and action
  • Collaborate with clients on real-world use cases, not just theory
  • Identify upsell opportunities through impact-driven delivery

Candidate Persona

  • Facilitation Maestro
  • Design Educator
  • Client-Side Veteran
  • Program Designer
  • Entrepreneurial Mindset

Evaluation Criteria

Skill/Attribute Weight What to Look For
Training & Facilitation ★★★★★ Designed and delivered client-facing workshops end-to-end
Program Design ★★★★☆ Built custom learning modules, not just used vendor slides
Client Empathy ★★★★☆ Tailors delivery to the business maturity and audience level
Independent Consulting ★★★★★ Can own client relationships and projects independently
Business Savvy ★★★★☆ Connects training to value creation and advisory opportunities
Storytelling & Visual Design ★★★★☆ Uses narratives and visuals to create learning engagement

**Location:** Global / Hybrid | **Type:** Independent / Contract / Project-Based

Role Overview

We are seeking a senior Business Development Consultant with deep experience in selling not only IT and Digital Solutions, but also Design-Led Transformation offerings. This role requires a hunter mindset, combined with the ability to engage CXOs in consultative, design-value driven conversations. Ideal candidates will bring proven enterprise sales experience across Banking, Insurance, Manufacturing, Retail, and Healthcare.

What You'll Do

  • Lead end-to-end enterprise sales cycles from pipeline generation to deal closure
  • Engage CXO and functional leadership to uncover pain points and transformation opportunities
  • Position design-led transformation, service design, and digital experience solutions credibly
  • Partner with delivery teams to shape co-created, business-aligned solutions
  • Conduct need analysis and lead discovery workshops to build trusted advisor relationships
  • Own proposal creation, pitch delivery, and commercial negotiations
  • Build deep account intelligence to identify new opportunity areas within key verticals
  • Work independently to generate revenue through strategic selling and consultative influence

Candidate Persona

  • Design-Savvy Seller – Understands and sells the value of design, not just tech features
  • CXO-Level Influencer – Skilled at navigating high-stakes conversations and boardrooms
  • Outcome-Oriented Consultant – Can connect business KPIs with solution design
  • Autonomous Performer – Thrives in solo execution mode with full accountability
  • Industry Fluent – Experienced in at least two of BFSI, Manufacturing, Retail, Healthcare

Evaluation Criteria

Skill/Attribute Weight What to Look For
Design Sales Experience ★★★★★ Demonstrated ability to position and sell design-led or service design solutions
Enterprise IT/Digital Sales ★★★★★ Proven success in B2B tech sales across $500K–$5M deal sizes
Executive Engagement ★★★★★ Experience influencing decision-making at CXO and VP levels
Consultative Approach ★★★★☆ Capability to shape deals through strategic insight and customer context
Workshop Facilitation ★★★☆☆ Ability to lead or support discovery and co-creation sessions
Industry Acumen ★★★★☆ Track record in Banking, Insurance, Manufacturing, Retail, or Healthcare
Self-Driven Execution ★★★★★ End-to-end ownership of business development initiatives
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