GCCs at a Crossroads: From Execution Engines to Strategic Value Creators

GCCs must evolve beyond operational support. Discover how design-led transformation can position them as future-ready growth partners. Global Capability Centers (GCCs) have delivered operational excellence for years. But with rising expectations from global HQs, the question now is:

Can your GCC drive innovation, not just execution?

Our RelevanceThroughDesign (RTD) Workshops help GCCs reposition as strategic engines by:

  • Re-architecting service models around customer impact, not just SLAs
  • Using blueprint thinking to align talent, tech, and transformation goals
  • Equipping mid-management with design-led decision-making skills
  • Bridging the gap between delivery and innovation ownership

You’ve built scale. Now it’s time to design strategic relevance.


Design Your GCC for the Future.
Bring RTD into your capability strategy now.

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